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Take a Load-Off – We make sure you will!

The purpose of the SmartStore SupportServices is maximum availability of technical information. Our products are freely available to you 24/7. With SmartStore .biz you can affectively attend to your customers from anywhere. Manage your orders directly in SmartStore 2000 Express or from any computer with Internet access, comfortably and securely. Send confirmations via email to your customers and generate bills and delivery notes. In short: focus on your tasks – we’ll do the rest!
 

Important Note regarding our Technical Support via eMail:

Please make use of our new User Forum which is available to you 7 days a week, around the clock. The user forum is taken care of and being moderated by qualified SmartStore users, the SmartStore support team as well as our developers.

Generally, you receive answers for your questions within 24 hours.

The user forum is available freely to users of both SmartStore 2000 Express and SmartStore.biz without license-key-check. Thus we guarantee the best possible user support! The SmartStore 2000 Express priority-support will therefore no longer be available.

Users who have already registered for the SmartStore 2000 Express priority-support, will unfortunately have to re-register in our new User Forum.

We apologize for this inconvenience!
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